John is an executive recruiter & speaker sharing his thoughts on healthcare, recruiting, digital technology, career management & leadership. 

Subscribe to the Blog via Email

Archives

Recommended Reading

Michael Lewis: Boomerang: Travels in the New Third WorldMichael Lewis: Boomerang: Travels in the New Third World Next up on my reading list. Lewis, author of Liar's Poker, The Big Short and Money B

Healthcare

Mom Is Not A Mere Statistic

9 March, 2015 Posted by John G. Self
Tomorrow, March 10, it will have been seven years since my mom died, the victim of a preventable patient care mistake in a hospital. I was in Chicago preparing to speak to two sessions at the Congress of the American College of Healthcare Executives. That she died was no surprise. A week before, we had […] Read more»

The Customer Is King

4 March, 2015 Posted by John G. Self
The customer is King. That is an immutable truth in business. In healthcare, like every other business known to mankind, we have customers. In business there are two groups of leaders, one that understands and respects that truth and then walks the talk. The other, the one I label as misguided group B, believes, consciously or […] Read more»

An Employee Engagement Turnaround Story

2 March, 2015 Posted by John G. Self
A wise and seasoned, if not a little cynical CEO I know, once described the payroll process at a former hospital as “distributing cash to zombies” or “paying people for something we are not getting.” In other words, paying employees just to show up. He also described that hospital’s payroll and benefit plan as the […] Read more»