John is an executive recruiter & speaker sharing his thoughts on healthcare, recruiting, digital technology, career management & leadership. 

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Michael Lewis: Boomerang: Travels in the New Third WorldMichael Lewis: Boomerang: Travels in the New Third World Next up on my reading list. Lewis, author of Liar's Poker, The Big Short and Money B

Leadership

The Customer Is King

4 March, 2015 Posted by John G. Self
The customer is King. That is an immutable truth in business. In healthcare, like every other business known to mankind, we all have customers. In business there are two groups of leaders, one that understands and respects that truth and then walks the talk. The other, the one I label as misguided group B, believes […] Read more»

An Employee Engagement Turnaround Story

2 March, 2015 Posted by John G. Self
A wise and seasoned, if not a little cynical CEO I know, once described the payroll process at a former hospital as “distributing cash to zombies” or “paying people for something we are not getting.” In other words, paying employees just to show up. He also described that hospital’s payroll and benefit plan as the […] Read more»

Too Many Chiefs

23 February, 2015 Posted by John G. Self
There are too many chiefs and not enough Indians. I have heard that phrase for as long as I can remember. My dad, the owner of a successful retail bakery, was fond of the phrase, especially when his business partner, my mother, began to micromanage his day. In healthcare, doctors, skeptical employees, and union members […] Read more»