John is an executive recruiter & speaker sharing his thoughts on healthcare, recruiting, digital technology, career management & leadership. 

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Michael Lewis: Boomerang: Travels in the New Third WorldMichael Lewis: Boomerang: Travels in the New Third World Next up on my reading list. Lewis, author of Liar's Poker, The Big Short and Money B

tag: Physicians

‘We Will Because We Can’ Approach to Customer Service Not the Answer

26 September, 2014 Posted by John G. Self
Are your customers — your patients and their physicians — loyal to your health system or hospital because they want to be?  Or, are they there because they feel there is no real choice in the marketplace? Do you want your customers coming back because they feel they have to, or because you have created […] Read more»

A Valuable, Fragile Thing Called Leadership Trust

13 November, 2013 Posted by John G. Self
John led a panel discussion on Monday night at the American College of Physician Executives meeting in Phoenix.  This blog is based on conversations with physicians who attended the event.  PHOENIX — Presidential popularity is an up and down kind of thing depending on the issues at hand and the political climate in the nation’s […] Read more»

Physician Executives: Rush to Promotion?

30 October, 2013 Posted by John G. Self
Being a medical doctor does not automatically qualify someone to run what Peter Drucker described as …one of the most complex of all human organizations ever devised by man — a hospital. We are on the front end of an emerging school of thought that says physician CEOs, with their years of clinical training and […] Read more»